FAQ
Common questions about your Powerpal
- API - BETA Registration
- Can I buy and use a Powerpal device outside Australia?
- Constant Bluetooth Pairing Request
- How much will Powerpal save me on my energy bills?
- How does it work?
- How does Powerpal collect data from my meter?
- Can I export data from Powerpal and is there an API available?
- I have an EDMI meter - what is my pulse rate?
- Can Powerpal be connected to more than one mobile device and can I see data when I'm away from home?
- I've lost my pairing code, how can I recover it?
- Does Powerpal work with the old dial meters?
- Does Powerpal work with three phase meters?
- Does Powerpal require an electrician for installation?
- Does Powerpal work with solar?
- I have solar and the Powerpal app is reporting incorrect usage - what's wrong?
- Does Powerpal support wholesale energy retail tariffs?
- I live in a unit with a shared meter room - can I install Powerpal?
- How accurate is Powerpal? Is it more accurate than clamp style monitors?
- What is the signal range of Powerpal?
- If we go on holidays for a week, will the week's data be stored and sent to me when we get home?
- Will the device support OTA Firmware upgrade in case powerpal needs to fix bugs or enhance features?
- Does Powerpal need batteries, what battery does it require and what is the operating time?
- I want to read real-time data, will this impact battery life and how often the data will be sent in this condition?
- Can I see solar export Power?
- Does Powerpal work with all electricity meters?
- Is Powerpal Weatherproof?
- Limited Product Warranty
- New electricity time of use schedules from 1 July 2021 for Victorian customers