Powerpal warrants that your Powerpal-branded device shall be free from defects in materials and workmanship under normal use for a period of 60 months from the date of installation. During this guarantee period, Powerpal will either repair or replace, at its discretion, any defective product at no charge to the owner.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To the extent permitted by law, this Powerpal guarantee excludes liability for consequential loss or any other loss or damage caused to property or person arising from any cause whatsoever.
It also excludes defects caused by the product not being used in accordance with the instructions, accidental damage, misuse, being tampered with by unauthorised persons, improper maintenance and normal wear and tear and does not cover the cost of claiming under warranty.
If you believe your product is defective, contact Powerpal support for instructions on where to send or bring it for repair.
Powerpal Pty Ltd
S1 L1 424 St Kilda Rd, Melbourne, VIC 3004
1300 287 909